Welcome to Global Support
At Global Support, we recognize that outstanding customer service is fundamental to the success of any business. That’s why we are dedicated to delivering top-tier customer service solutions to support the growth of your company. With our team of highly trained professionals, advanced technology, and steadfast commitment to excellence, we stand as your trusted ally for all your customer service requirements.
Our Services
Inbound Customer Support
Our team is prepared to handle all inbound customer inquiries with precision and care. From answering queries to resolving issues and providing product details, we ensure a seamless and positive experience for your customers.
Email and Ticketing Support
Efficiently manage customer inquiries through email and ticketing systems. Our team ensures timely responses and resolutions, contributing to high customer satisfaction.
Outbound Customer Engagement
Proactive engagement is essential for building strong customer relationships and fostering loyalty. Our outbound services include customer surveys, follow-up communications, and personalized outreach to keep your customers engaged and satisfied.
Order Processing
Depending on your specific order processing needs, our customer service center can offer effective assistance. Feel free to reach out to us for more details and tailored solutions aligned with your business goals.
Live Chat Support
Recognizing the need for real-time communication, we plan to introduce live chat support services soon. This will enable your customers to receive instant assistance, enhancing their overall experience.
Why Choose Global Support?
Extensive Experience
Despite being a newly established company, we bring extensive experience in customer service. Our team comprises seasoned professionals with a proven track record in delivering exceptional care.
Hardworking team
Our dedicated professionals are passionate about providing outstanding support. Equipped with the latest tools and knowledge, they serve your customers effectively
Scalable Services
We understand business dynamics. Our scalable services let you adjust operations as needed. Stay ahead with our adaptable approach, maximizing success in a changing landscape.
Efficient Technology
We leverage cutting-edge technology to streamline processes and provide efficient solutions. Our commitment to staying ahead of technological trends means you can trust us to deliver innovative solutions that meet your evolving needs.
Service in Multiple Languages
We offer support in English and Spanish, ensuring an authentic customer experience that resonates with diverse audiences. Our bilingual assistance enables seamless communication and fosters stronger connections with your clientele, regardless of their language preference.
Always Available
Our support center operates at extended hours, seven days a week, for your convenience. We understand the importance of being there for our clients whenever they need us, and our commitment to extended hours reflects our dedication to delivering exceptional service.
Cost Effective
Outsourcing to us can save you time and resources, ensuring a high return on investment. With outsourcing, you not only save valuable time and resources but also gain access to a wealth of expertise, ultimately driving growth and success for your business.
Why we’re located in Chile?
Our Advantageous Location
Our strategic location in Chile allows us to cater to European and other markets. The favorable time zone enables extended service hours aligned with European business hours, ensuring timely support for clients in those regions. This geographical advantage underscores our commitment to global accessibility.
Our office in Chile strategically connects us with North American and Latin American markets. Positioned at the crossroads of these regions, we offer a competitive advantage for expanding businesses. From Chile, we provide tailored solutions for clients in these markets, facilitating efficient operations and enhanced customer engagement.
SERVING INTERNATIONAL COMPANIES
We serve a diverse clientele, proficient in English and Spanish to bridge communication gaps and deliver exceptional experiences that resonate across cultural boundaries. Our dedication to linguistic diversity goes beyond merely addressing language barriers; it reflects our commitment to inclusivity and understanding in an increasingly interconnected world. By embracing languages such as English and Spanish, we not only facilitate smoother interactions but also cultivate deeper connections with our clients on a global scale.
This emphasis on language diversity isn’t just about communication; it’s about building trust, fostering empathy, and strengthening relationships that transcend borders. It’s a cornerstone of our philosophy, ensuring that every interaction, regardless of language, leaves a lasting and positive impression.
Let’s Connect
Ready to enhance your customer service? Contact us today to discuss your needs. Our team is eager to help you deliver outstanding experiences and drive business success through exceptional customer service. Your success is our priority, and we look forward to partnering with you. Please complete the contact form, and we’ll promptly assist you.